Groups management
If you work in a tourist and convention bureau, you can be in charge of booking groups.
To manage all the requests, you need a software that will allow you to create products for your groups catalog, a software that will also allow you to create custom products taking into account the requests of the customer.
This software must be flexible and ergonomic, must be able to automate requests to service providers, allow you to check availability, modify reservation files, edit quotes, invoices, reservation confirmations, etc.
Also it would be interesting to be able to manage your customers database, to be able to produce statistics and to have a global financial vision.
Lab Event is the group and event management software you need Thanks to this software, you will be able to manage your groups from A to Z, while directly querying your providers database (places, restaurants, hotels, technical providers, shuttles…)
Management of guided tours
Another important activity of a tourist and convention bureau is the management of guided tourist tours.
This type of management can be complicated because you need to take into account the guides schedules and also to check the languages spoken by them, in order to organize excursions, tourist circuits, etc.
To do all this, you need a guided-tours management software. The software needs to offer you the possibility of managing the schedules (of the visits and the guides), the group files and let the client reserve the individual visits directly on your Web site, via a reservation form.
Management of conventions or seminars
On the other hand, if you organize conventions or seminars, you need a software that will allow you to manage business tourism.
From your providers offer reception to the management of the online registration forms and the management of the congress participants, this softwareneeds to allow you to follow the requests and the allotments, the sale of all the services, a customer data base and the invoicing.
It is also important to be able to extract rooming lists and to send them to the different concerned contact person.
Secured access via an extranet to event organizers would be a plus.
Lab Event software allows you to create participant profiles: the congress organizer can define who is going to come (an exhibitor, an expert, a delegate…) and assign him a differentiated rate according to his profile and the reservation date.
Also, it is possible to define the setting of the proposed hotels and restaurants. The person in charge of the congress will be able to define the hotels with which he has agreements, as well as the restaurants in order to propose them to the participants.
The management of the allotment becomes very precise: the congress organizer will be able to define the number of rooms by type of room and also the number of places reserved in the restaurants… and especially to see the evolution of the reservations in real time.
You will be able to follow the answers of the participants because it is essential to know in real time the reservations and requests of the participants in a clear and precise way.
Online payment for participants is simplified: Lab Event offers a connection with your payment tool so that each conference participant can validate their reservation online.
And also the creation of a mini site dedicated to the congress: customizable to your colors, we give you the means to communicate effectively with the participants of the congress.
